We offer pre-ordering as a service for products with a near-release date. Payment is taken at the point of order, and NOT when the product is released. 

We aim to ship pre-ordered items the day before release date, but in some cases this does not mean delivery on the day of release.

Any items currently in stock included in an order with a pre-ordered item will not be delivered until the date of release due to shipping costs & policies, so please take care to avoid this.

In rare circumstances, we may not get full allocation of products from our suppliers; in this scenario, we will give a full refund.

For Magic the Gathering products, we cannot ship until on the day of release.